Privacy Policy & Terms of Service

PRIVACY POLICY Cruise Jacksonville — cruisejacksonville.com Effective Date: July 1, 2025 Last Updated: April 10, 2026 Cruise Jacksonville (“we,” “us,” or “our”) operates the website cruisejacksonville.com (the “Site”). We respect your privacy and are committed to being transparent about how we handle information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. Please read this policy before using our Site or submitting any inquiry. By using the Site, you agree to the practices described here. ———————————————————————— 1. INFORMATION WE COLLECT Information You Provide Directly ——————————— When you fill out the contact form on our Site, we collect: – Your name – Your email address – Your phone number – Your message (which may include details about your event, charter dates, or other inquiry information) We do not process payments online. All booking arrangements are handled by phone or email, and no credit card or financial information is collected through this website. Information Collected Automatically ————————————- When you visit our Site, our web server and analytics tools may automatically record certain technical information, including: – Your IP address – Browser type and version – The pages you visit on our Site and how long you spend on them – Referring website (the site you came from before visiting ours) – Device type and operating system – Date and time of your visit This information is used to understand how visitors use our Site so we can improve it. It is not used to identify you personally. Cookies ——– Our Site may use cookies — small text files stored on your device — for the following purposes: – Functional cookies: WordPress, the platform that powers our Site, uses basic cookies to support site functionality (such as remembering form state). These are essential for the Site to operate properly. – Analytics cookies: If Google Analytics is active on our Site, it places cookies to help us understand visitor behavior in aggregate (page views, session duration, traffic sources). This data is anonymous and not tied to your identity. Most browsers allow you to control or block cookies through your browser settings. Disabling cookies may affect some functionality of the Site. ———————————————————————— 2. HOW WE USE YOUR INFORMATION We use the information we collect for the following purposes: – To respond to your inquiry. When you contact us through the form, we use your name, email, phone number, and message to follow up about your charter inquiry, answer questions, and help you plan your experience. – To communicate with you. We may follow up by email or phone regarding your booking or a prior inquiry. – To improve our website. Automatically collected data (server logs, analytics) helps us understand what content is useful and how to enhance the Site experience. – To comply with legal obligations. We may retain or disclose information if required by law or in response to a valid legal request. We do NOT sell, rent, or share your personal information with third parties for their own marketing purposes. We do not use your information for automated decision-making or profiling. ———————————————————————— 3. THIRD-PARTY SERVICES Our Site uses services provided by third parties. These third parties may collect information about you according to their own privacy policies. We encourage you to review their policies: Google Maps Our contact page embeds a Google Maps widget to help you find our location at Lambs Yacht Center in Jacksonville, FL. When you view the map, Google may collect information such as your IP address and location data. This is governed by Google’s Privacy Policy: https://policies.google.com/privacy Google Analytics We may use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as your IP address, browser type, and pages visited, and aggregates this into reports we use to improve the Site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout. For more information, see Google’s Privacy Policy: https://policies.google.com/privacy GoDaddy (Website Hosting) Our Site is hosted by GoDaddy. GoDaddy’s servers process and store Site data, including form submissions and server logs. GoDaddy’s practices are governed by the GoDaddy Privacy Policy: https://www.godaddy.com/legal/agreements/privacy-policy ———————————————————————— 4. DATA RETENTION We retain contact form submissions for as long as necessary for business correspondence purposes — typically for the duration of our communication with you and for a reasonable period afterward in case of follow-up. We do not retain your information indefinitely and will delete it when it is no longer needed for the purpose it was collected. Server log data is typically retained for a shorter period in accordance with our hosting provider’s standard practices. You may request deletion of your information at any time by contacting us (see Section 6 below). ———————————————————————— 5. YOUR PRIVACY RIGHTS Regardless of where you live, we respect your right to understand and control your personal information. You may contact us to: – Access the personal information we hold about you – Correct any inaccurate information – Request deletion of your personal information – Ask questions about how your information is used To exercise any of these rights, please reach out to us using the contact information in Section 8. We will respond to your request within a reasonable time frame. We do not charge a fee for reasonable requests. Because we do not sell personal information, there is no opt-out of “sale” process required. We do not share your data with third-party marketing services. ———————————————————————— 6. CHILDREN’S PRIVACY Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly. ———————————————————————— 7. SECURITY We take reasonable steps to protect the information you provide to us against unauthorized access, loss, or misuse. Our Site is hosted on a reputable commercial platform and uses standard industry practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. ———————————————————————— 8. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy. ———————————————————————— 9. CONTACT US If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: Cruise Jacksonville Jacksonville, FL Phone: (904) 881-4725 Email: vance@cruisejacksonville.com Website: https://cruisejacksonville.com TERMS OF SERVICE Cruise Jacksonville — cruisejacksonville.com Effective Date: July 1, 2025 Last Updated: April 10, 2026 These Terms of Service (“Terms”) apply to your use of the website cruisejacksonville.com (the “Site”), operated by Cruise Jacksonville (“we,” “us,” or “our”), located at Lambs Yacht Center, Jacksonville, FL. Please read these Terms carefully before using the Site. By accessing or using the Site in any way, you agree to be bound by these Terms. If you do not agree, please do not use the Site. ———————————————————————— 1. ACCEPTANCE OF TERMS Your access to and use of this Site — whether you browse pages, submit a contact form, or interact with any content — constitutes your agreement to these Terms, as well as our Privacy Policy (https://cruisejacksonville.com/privacy-policy), which is incorporated here by reference. These Terms apply to all visitors and anyone who contacts us through the Site. We reserve the right to update these Terms at any time. Changes take effect when posted to this page. Your continued use of the Site after any update constitutes acceptance of the revised Terms. ———————————————————————— 2. ABOUT THIS SITE AND OUR SERVICES This Site is an informational website for Cruise Jacksonville, a private luxury yacht charter business operating on the St. Johns River in Jacksonville, Florida. We offer private charters aboard VADA, a 50-foot Beneteau Swift Trawler, for up to 6 guests in accordance with U.S. Coast Guard regulations. The Site is intended to provide information about our charter services and to allow prospective guests to reach us by phone or email. THE SITE DOES NOT PROCESS BOOKINGS, ACCEPT PAYMENTS, OR CREATE A CONTRACT FOR CHARTER SERVICES. All actual charter engagements are governed by a separate Charter Agreement and Liability Waiver, which you will receive as part of the booking process. For more information about what to expect, please visit our FAQ page: https://cruisejacksonville.com/faq ———————————————————————— 3. INTELLECTUAL PROPERTY All content on this Site — including but not limited to text, photographs, graphics, videos, logos, and page design — is the property of Cruise Jacksonville or its licensors and is protected by applicable copyright and intellectual property laws. You may view and print content from this Site for your own personal, non-commercial use only. You may not: – Copy, reproduce, or distribute any content from this Site without our prior written permission – Use our photos, branding, or text in any commercial context – Modify or create derivative works based on Site content – Remove any copyright or proprietary notices To request permission to use our content, please contact us at vance@cruisejacksonville.com. ———————————————————————— 4. DISCLAIMERS AND LIMITATION OF LIABILITY Site Provided “As Is” This Site and all of its content are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We make no warranty that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. No Warranty on Accuracy While we strive to keep information on this Site current and accurate, we do not warrant the accuracy, completeness, or timeliness of any content, including pricing, availability, scheduling, or service descriptions. Availability and pricing are subject to change and should be confirmed directly with us before making plans. Limitation of Liability To the fullest extent permitted by applicable law, Cruise Jacksonville and its owner(s), employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this Site or its content — including but not limited to damages for lost profits, lost data, or business interruption — even if we have been advised of the possibility of such damages. In any event, our total liability to you for any claim arising from or related to your use of this Site shall not exceed one hundred dollars ($100.00). Note: Nothing in these Terms limits liability for personal injury or property damage that may arise from an actual charter service. Those matters are governed by the separate Charter Agreement. ———————————————————————— 5. ACCEPTABLE USE You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. Specifically, you agree not to: – Submit false, misleading, or fraudulent information through the contact form – Use the contact form to send unsolicited commercial messages (spam) – Use automated tools to extract, scrape, or harvest content or data from the Site – Attempt to gain unauthorized access to any portion of the Site or its underlying systems – Interfere with the Site’s operation or the servers and networks connected to it – Use the Site to harass, threaten, or harm any person – Violate any applicable local, state, national, or international law or regulation We reserve the right to refuse service or block access to anyone who violates these Terms. ———————————————————————— 6. THIRD-PARTY LINKS AND SERVICES Our Site may contain links to or embed content from third-party websites and services, including Google Maps. These are provided for your convenience only. We do not control, endorse, or take responsibility for the content, privacy practices, or availability of any third-party websites. When you interact with embedded third-party content (such as a Google Maps widget), you are subject to that third party’s terms of service and privacy policy. We encourage you to review those policies before providing any information to those services. ———————————————————————— 7. GOVERNING LAW AND DISPUTE RESOLUTION These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Duval County, Florida. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. ———————————————————————— 8. CHANGES TO THESE TERMS We may revise these Terms at any time by updating this page. The “Last Updated” date at the top of this page indicates when the most recent changes were made. We encourage you to review these Terms periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms. ———————————————————————— 9. CONTACT US If you have questions about these Terms of Service, please reach out: Cruise Jacksonville Jacksonville, FL Phone: (904) 881-4725 Email: vance@cruisejacksonville.com Website: https://cruisejacksonville.com